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Hello Kremer Pigments Friends, 

At this moment, nothing is more important than the safety and health of our staff and our communities. We take the health of our team seriously, and we've made changes to our operations to keep that our number one priority. 

Starting March 16th, our NYC store is open ONLY for online shopping. It is possible for the virus to be transmitted unknowingly from person-to-person through close social contact, and we do not want to put our team or our customers at risk. 

We want to contribute to Flatten the Curve

This means no in-store browsing or pick-up for shoppers. You can still place an order to be shipped to you. You can order online, by phone, or via email. We will offer shipping as long as it's a viable and safe option. We'll keep you updated as things change. 

Effective immediately, all orders placed will incur a flat-rate shipping fee of $10 up to 5 kilograms (11 lbs.) Any request past 5 kgs will be charged by weight via UPS. We are working diligently to make this automatic online. If you pay a higher rate, we will refund you the difference once we process your order. 

In order to keep our employees safe, we have also made some modifications to how we run our shop:

--In addition to our regular cleaning, we're disinfecting high-touch surfaces throughout the shop two or more times per day.

--Adjusted employee schedules to limit close contact between each other.

--Workshops canceled through April 4th. We'll update you on the status of our workshops again in April.

No matter where you live, we hope that you make the health and safety of yourselves and others your top priority through these practices:

--Wash your hands thoroughly and frequently, especially after being out in public or in close contact with others. Use hand-sanitizer if hand-washing is not available to you.

--Avoid touching your (or anyone else's) mouth, eyes, or nose if your hands have not just been washed. 

-- Only leave your house for essential errands, like food shopping.

--Do not go out at all if you have a fever, cough, or other flu-like symptoms. Lots more details on this at NYC.gov

--Support and remind others in these practices. 

--Prepare, but don't panic. Spread facts and love, not fear and germs. Stay updated at CDC.gov. Go to flattenthecurve.com to get accurate, thoughtful information about how we're going to get through this together fearlessly. 

It feels like everything is upside-down, but that brings the most important things into focus: the well-being of your friends and family. Please check in with your loved ones via phone calls, text, and video chat. Stay in touch with everyone you know! It's really important that we stay physically isolated, but more important than ever that we stay socially connected and supported. Please continue to email us with your materials questions. Keep posting photos and videos of the amazing things you're making with our products. Keep making art! 

In order to get through this, we have to remember that we're all in this together. Kremer Pigments is on of the last independent art stores still in New York City (since 1990) and we keep meeting new customers every day. We really feel the love from you all, and we're going to miss the face-to-face conversations. We look forward to seeing you again soon!

Colorful Regards,

Kremer Pigments NYC Team